Terms

Last Updated: 23/02/2026

These Terms & Conditions govern your use of the website operated by Ayla Pty Ltd (“Ayla”, “we”, “our”, “us”) and any purchases made through our website.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you must not use this website.

1. Company Information

This website is operated by:

Ayla Pty Ltd
ABN: 68 695 263 604
Address: 145 Christmas Street Fairfield, VIC, 3078, Australia 
Email: aylaformau@gmail.com

2. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old; or

  • You are using the website under supervision of a parent or guardian.

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with site security or functionality

  • Attempt to gain unauthorised access to any systems

  • Copy, reproduce or exploit site content without written permission

3. Products & Descriptions

Ayla Pty Ltd aims to ensure product descriptions, pricing and images are accurate.

However:

  • We do not warrant that descriptions are completely error-free.

  • Colours and appearance may vary depending on screen settings.

  • We reserve the right to correct errors or update information at any time without prior notice.

4. Pricing & Payment

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Ayla Pty Ltd reserves the right to:

  • Change prices at any time

  • Cancel or refuse any order at our discretion

  • Correct pricing errors after an order has been placed

Payment must be received in full before goods are dispatched.

5. Orders

All orders are subject to availability and acceptance.

We reserve the right to:

  • Limit quantities per customer

  • Refuse service to anyone for any reason

  • Cancel orders suspected of fraud or unauthorised resale

If we cancel your order after payment has been received, you will receive a full refund.

6. Shipping

Shipping times are estimates only and not guaranteed.

Ayla Pty Ltd is not responsible for delays caused by:

  • Courier services

  • Customs clearance

  • Incorrect shipping details provided by the customer

Risk of loss passes to the customer upon dispatch.

7. Returns & Refunds

Returns are governed by our Refund Policy.

Nothing in these Terms excludes your rights under Australian Consumer Law.

If a product is faulty, damaged, or not as described, you are entitled to a remedy under the Australian Consumer Law.


8. Subscriptions (If Applicable)

If you purchase a subscription product:

  • You authorise recurring payments as selected at checkout.

  • You may cancel your subscription at any time before the next billing cycle.

  • Subscription pricing and frequency will be clearly disclosed before purchase.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Product names

  • Images

  • Text

  • Graphics

are the property of Ayla Pty Ltd and may not be used without written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

Ayla Pty Ltd is not liable for:

  • Indirect or consequential loss

  • Loss of profits

  • Loss of data

  • Business interruption

Our total liability is limited to the amount paid for the product in question.

Nothing in these Terms limits your rights under Australian Consumer Law.

11. Indemnification

You agree to indemnify and hold harmless Ayla Pty Ltd from any claim, demand, loss or damages arising from your breach of these Terms or misuse of the website.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

14. Changes to Terms

Ayla Pty Ltd reserves the right to update or modify these Terms at any time.

Continued use of the website after changes are published constitutes acceptance of those changes.